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Frequently Asked
Questions
How long does production and delivery take?
How long does production and delivery take?
Your LegTherma takes 7-12 days for shipping. Total delivery time is 9-14 days from order placement.
Can I cancel my order?
Can I cancel my order?
Yes, you can cancel within 24 hours of ordering for a full refund. Once production begins, we cannot cancel, but we offer design approval to ensure you love the final result.
What if I'm not happy with the result?
What if I'm not happy with the result?
We offer a 30-day money-back guarantee. If you're not completely satisfied, contact us for a full refund.
What if my figures arrive damaged?
What if my figures arrive damaged?
We'll immediately send you a replacement set at no charge. Just contact our support team with photos and we'll take care of everything.
Do you ship internationally?
Do you ship internationally?
Yes! We offer free worldwide shipping to over 200 countries.